Normal Polling / Salesforce Chat?

1

Hi,

As it turns out, I think Salesforce Chat doesn’t use Long Polling, even though their documentation says they do: https://developer.salesforce.com/docs/atlas.en-us.live_agent_rest.meta/live_agent_rest/live_agent_rest_http_long_polling_loop.htm So, I’m planning ahead and thinking I might be best off using just normal polling. What’s the best way to implement a “polling” scheme in Apiant? Would a unary protocol thread also be appropriate here?

I’m hoping someone will help clear up my confusion on Salesforce’s polling scheme in response to this Stack Exchange post: https://salesforce.stackexchange.com/questions/249374/does-the-live-agent-api-really-use-long-polling

I decided to start a new thread instead of adding to the Long Polling / Salesforce Chat thread (Long Polling / Salesforce "Chat"?), even though this one is on a related topic.

Thanks,
Ben

2

See page 107 here: https://apiant.com/docs/APIANT_Assembly_Editor_Guide.pdf

3

OK, Saleforce Live Agent API really does use Long Polling. I’ll have to implement this using a protocol thread. Thanks.