I have used APIANT for the last 3 projects for property creation automation; I have some questions
Can we create ticket properties from the workflow (I understand we would need to build this is it is possible)
Properties are creating with “Visible in forms” checkbox unticked, is there a way to create all properties with the fields visible in forms?
Is there a way to go deeper then just creating a number field? (i.e. can we set it up to create a number> Currency or Number > Unformatted; It seems all number properties are being created as “Formatted Number” which we rarely use
Can we create ticket properties from the workflow (I understand we would need to build this is it is possible)
We don’t have create Ticket property actions, we’ll add them…
Properties are creating with “Visible in forms” checkbox unticked, is there a way to create all properties with the fields visible in forms?
Hmm, it doesn’t look like the API to create properties is where the visibility in form is decided?
Is that done when including in the form instead?
Is there a way to go deeper then just creating a number field? (i.e. can we set it up to create a number> Currency or Number > Unformatted; It seems all number properties are being created as “Formatted Number” which we rarely use
Doesn’t look like the type of number is something you can set with the API either. If you find differently, let us know and we will add that functionality.
Here are the types you can choose via API:
Valid values for fieldType include:
Fieldtype
Description
booleancheckbox
An input that will allow users to selected one of either Yes or No. When used in a form, it will be displayed as a single checkbox. Learn how to add a value to single checkbox properties.
calculation_equation
A custom equation that can calculate values based on other property values and/or associations. Learn how to define calculation properties.
Allows for a file to be uploaded on a record or via a form. Stores a file ID.
html
A string, rendered as sanitized html, that enables the use of a rich text editor for the property.
number
A string of numerals or numbers written in decimal or scientific notation.
phonenumber
A plain text string, displayed as a formatted phone number.
radio
An input that will allow users to select one of a set of options allowed for the property. When used in a form, this will be displayed as a set of radio buttons.
select
A dropdown input that will allow users to select one of a set of options allowed for the property.
text
A plain text string, displayed in a single line text input.
textarea
A plain text string, displayed as a multi-line text input.
